Bridging Strategy, Design, and Technology for Law Firms

At Knox Design Strategy, we help law firms envision, design, and deliver legal technology solutions that enhance efficiency, collaboration, and client experience.

Our team brings together deep knowledge of law firm operations with design thinking and product strategy expertise – helping firms make smart decisions about when to design, build, or buy new technology. From custom intranets and knowledge management platforms to client-facing applications, we ensure every digital tool is intuitive, on-brand, and aligned with firm strategy.

Our Legal Technology Services

Technology Strategy & Evaluation

We help law firms identify opportunities where technology can drive value, then assess whether a custom build, configuration, or off-the-shelf solution best fits their goals, workflows, and resources.

User Research & Discovery

Through interviews, journey mapping, and workflow analysis, we uncover how attorneys and staff actually use technology – informing design decisions that improve adoption and engagement.

UX/UI Design for Legal Tools

We design user-friendly interfaces for both internal and client-facing tools, ensuring digital products are intuitive, accessible, and consistent with your law firm’s brand.

Digital Product Prototyping

Before committing to full development, we translate ideas into interactive prototypes – helping teams test concepts, validate functionality, and gain internal alignment.

Platform Design & Integration

We reimagine law firm intranets, knowledge hubs, and collaboration portals – creating cohesive digital ecosystems that connect people, content, and data across your firm.

Knowledge Management & Innovation Consulting

We partner with KM and innovation teams to define success metrics, streamline processes, and ensure technology initiatives support both firm operations and business strategy.

Our Approach: Design Thinking Meets Legal Insight

Knox Design Strategy operates exclusively at the intersection of law, design, and technology.
Our process blends strategic evaluation with hands-on design execution:

1. Discovery: Understand firm objectives, user needs, and existing legal tech systems.
2. Assessment: Determine whether to design, build, or buy new technology solutions based on goals, scalability, and resources.
3. Design & Prototype: Translate ideas into tangible UX/UI concepts and functional prototypes.
4. Build Support: Collaborate with internal or external developers to bring designs to life.
5. Refine & Evolve: Test, measure, and iterate to ensure adoption and long-term success.

Why Law Firms Choose Knox

• Deep Industry Expertise: Over two decades of experience working exclusively with law firms.
• Design-Led Strategy: Every solution begins with understanding people – how attorneys work and what drives adoption.
• End-to-End Collaboration: We partner with IT, Knowledge Management, innovation, and marketing teams to ensure alignment and success.
• Clarity in Complexity: We help law firms navigate build vs. buy decisions with confidence.
• Distinctly Branded Solutions: Every platform we design looks, feels, and functions as an authentic extension of the firm.

Transform Your Firm’s Digital Experience

Whether you’re modernizing an intranet, developing a client portal, or bringing a new legal tech product to life, Knox Design Strategy helps law firms make smarter, design-led technology decisions.

Let’s start a conversation.

Contact us to discuss how we can help your law firm design better tools, enhance collaboration, and strengthen client service.